Privacy Policy
Growth International Volunteer Excursions Privacy Policy
Effective Date: January 1, 2021
This Privacy Policy (“Policy”) explains how Growth International Volunteer Excursions and our subsidiaries and affiliates (collectively, “GIVE,” “we” or “us”) collect, use and share information about you when you access or use our websites or other online or mobile services or applications (“Services”), go on our trips, or otherwise interact with us. We may supply different or additional notices of our information practices specific to certain programs or activities. We may also provide different notices of our information practices with respect to certain subsidiaries or affiliates, in which case this Policy will not apply. For purposes of this policy, personal information includes “personal data” and similar terms as defined under applicable privacy laws.
Collection of Information
Information You Provide to Us. We collect information you provide directly to us. For example, we collect information when you submit a request for information or application, register for a trip; make a purchase from us; access and use our Services (including when you write a review or participate in other interactive areas of our Services); create an online account or profile; sign up for or participate in contests, surveys, mailing lists, events, outings or trips; engage with us via social media platforms; and when you email, call, or otherwise communicate with us.
The types of information we may collect include your name, address, phone number, email address, ZIP code, photos, videos, social media usernames, university information, payment information, demographic information, information about your interests, and any other information you choose to provide. If you sign up for a GIVE trip, or in other limited circumstances, we may collect additional information from you, such as medical, health and disability information, passport information, dietary requirements, and emergency contact information.
In some cases, we may also collect information you provide about others, such as when you provide emergency contact information or purchase a gift card for someone and request that we deliver it electronically. We will use this information to fulfill your requests and will not send communications to your contacts unrelated to your requests, unless they separately consent to receive communications from us or otherwise engage with us.
Use of Information
We use the information we collect about you to provide, maintain, and improve our Services and the other interactions we have with you. For example, we use the information we collect to:
- facilitate and improve your experience;
- administer and communicate with you about your trip or available trips, events, etc;
- provide and deliver products and services, process transactions and returns, and send you related information, including confirmations, receipts, invoices, and customer experience surveys;
- communicate and coordinate with our third-party travel providers to support your trip travel logistics as well as student groups and GIVE affiliated groups.
- respond to your comments and questions and provide customer service;
- communicate with you about GIVE and partner products, services, offers, surveys and customer experience, advocacy and stewardship initiatives, fundraising and environmentally focused campaigns, news, events, outings, trips, and other information we think will be of interest to you (for information about how to manage promotional communications, please see “Your Choices” below);
- comply with our legal and financial obligations;
- provide advertising and marketing targeted toward your interests;
- carry out any other purpose conveyed to you at the time the information was collected.
Sharing of Information
We may share personal information about you outside of GIVE as follows or as otherwise described in this Policy:
- with service providers, vendors, contractors, or agents who complete transactions or perform services on our behalf, such as those that assist us with our business and internal operations like trip preparation, payment processing, fraud prevention, customer service, experiences, GIVE groups and ambassadors, personalization, marketing, and advertising;
- at your direction, including when you submit a review using a third party service, create an account or access our Services using credentials from a third party social media platform (such as Facebook), or otherwise direct GIVE to share your personal information with a third party, or take any action on the Services that are subject to the terms of use and privacy policy of a third party;
- in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, including lawful requests by public authorities to meet law enforcement or national security requirements;
- if we believe your actions are inconsistent with our Terms and Conditions or other agreements or policies, or to protect the rights, property, and safety of REI, our members, our customers, or any other persons;
- between and among GIVE and any current and future parents, affiliates, subsidiaries, GIVE student and community groups, and other companies under common control and ownership; and
- with your consent.
Your Choices
Your Account Information. You may update or correct your online account information by logging into your online account and updating your information or by calling (206) 973-7991. You may also email us at info@givevolunteers.org if you wish to deactivate your online account, but note that we may retain information about you for legitimate business purposes or as required by law.
Promotional Communications. You may opt out of receiving promotional communications from GIVE by following the instructions in those communications or changing your preferences from the link in our email footer. If you opt out of receiving promotional communications, we may still send you non-promotional emails, such as emails about your trips or purchases, account, and GIVE’s initiatives and activities.
Location Information. The settings of your Internet browser or mobile device may allow you to stop sharing your location information with GIVE or others.
Mobile Push Notifications/Alerts. With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can opt out of these messages at any time by texting back STOP.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy and revising the Effective Date on this page.
We encourage you to stay informed about our information practices and review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: info@givevolunteers.org
- By phone: (206) 973-7991
- By mail to GIVE Volunteers: 1900 W Nickerson St STE 116 #123, Seattle, WA 98119